Contact

Need help with an order, product, return, shipping question, or delivery issue? We’re happy to help.

Customer Support

Email: hello@carryfizz.com

For an existing order, please include your order number so we can assist you more efficiently.

Business Information

Brand: CarryFizz
Operating Company: Zodiglow LLC
Business Address: 30 N Gould St, Ste R, Sheridan, WY 82801, United States
Website: carryfizz.com

Fulfillment

CarryFizz orders are currently fulfilled from Hangzhou, China. The fulfillment location is not an automatic return address.

Returns

All returns must be requested by email before anything is sent back. After reviewing your request, we will provide the correct return instructions and address if a return is approved.

Do not send returns to our Wyoming business address or Hangzhou fulfillment location unless we specifically authorize that address for your return.

What We Can Help With

• Order status and tracking
• Order changes before shipment
• Shipping and delivery questions
• Damaged, defective, incorrect, or missing items
• Returns and refunds
• Product information
• Privacy requests

We aim to respond as soon as reasonably possible. Response times may be longer during weekends, holidays, or periods of unusually high order volume.